Client makes own bookings
Each individual must book his or her own appointment. Partners and parents of children over 16 are not eligible to book appointments for one another except where circumstances necessitate.
Cancellation policy
Your appointment is time set aside especially for you. If you need to reschedule, please provide at least 24 hours notice. Last minute cancellations incur full payment. Your consideration is appreciated.
Pre-bookings
If a client who books interval appointments misses two or more appointments, future scheduled appointments will be cancelled.
Courtesy calls
Balanced Health will make reminder calls whenever possible. Ultimately responsibility falls on the client for taking charge of his or her health.