Policies

COVID Protocol

Masks are optional at Balanced Health, if you would like to wear one feel free.  Please let me know if you would like me to wear one. Your comfort is important to me.

Balanced Health continues to be “Vaccine Neutral” out of deep respect for every individuals choice. It is truly irrelevant to me if you are vaccinated or not, both parties carry a similar viral load. The only reason I would inquire about your vaccine status is due to certain health concerns potentially being linked to vaccine injury. If a client has questions about my vaccine status, this is something I am willing and open to discuss.

Client makes own bookings

Each individual must book his or her own appointment. Partners and parents of children over 16 are not eligible to book appointments for one another except where circumstances necessitate.

Cancellation policy

Your appointment is time set aside especially for you. If you need to reschedule, please provide at least 24 hours notice. Last minute cancellations incur full payment. Your consideration is appreciated. Please note, if you need to cancel short notice due to cold/flu symptoms your cancelation fee will be waived, thank you for your honesty.

Pre-bookings

If a client who books interval appointments misses two or more appointments, future scheduled appointments will be cancelled.